Customer feedback is gold—but only if you can actually use it. This week, we’ll look at how AI can summarize messy customer feedback into clear, actionable insights without drowning you in spreadsheets, dashboards, or jargon.

Growth doesn’t usually come from dramatic breakthroughs. It comes from small insights, steady experiments, and the courage to adjust along the way. This week’s theme is AI and growth—how to use AI as a supportive partner to notice patterns, learn from experience, and turn reflection into forward momentum in your work, studies, and personal life.

Quantitative data may travel fast, but qualitative evidence carries the meaning. This week’s post focuses on a practical, responsible way to use GenAI to analyze, synthesize, and actually use qualitative data, closing a long‑standing gap in mixed‑methods assessment work. 🎯 Introduction Open‑ended survey responses, reflections, focus groups, and artifacts are goldmines for understanding student learning

Reflection is how experience turns into learning—but in busy lives, it’s often the first thing we skip. This week’s theme is AI and reflection: how to use AI as a thoughtful companion to pause, look back with intention, and learn more deeply from your work, studies, and everyday decisions. Together, we’ll explore how AI can help you reflect without judgment and grow with clarity.

Most assessment efforts don’t fail because of missing data they stall because teams struggle to use what they’ve already learned. This week’s post explores how GenAI can help assessment professionals move from findings to action more efficiently, without short-circuiting faculty judgment, shared governance, or accreditation expectations.

This week’s focus is AI-powered onboarding checklists—specifically, how to turn existing SOPs into smooth, confidence-building first-week experiences. If new hires feel overwhelmed, confused, or dependent on “who do I ask?”, this workflow will change that fast.

Every day, we make dozens of decisions—some tiny, some life-shaping. And many of them feel heavier than they should. This week’s theme is AI and decision-making: how to use AI as a calm thinking partner to sort options, surface trade-offs, and move forward with more confidence (and less second-guessing). Let’s explore how AI can support your judgment, not replace it.

Learning outcomes are the backbone of assessment—and also one of the most time-consuming, contentious, and quietly frustrating parts of the work. This week’s focus: how GenAI can support (not replace) faculty judgment to make learning outcomes clearer, more measurable, and more useful for assessment—without creating governance headaches or accreditation heartburn.

This week we’re tackling a workflow almost everyone needs but few enjoy: creating and maintaining SOPs (standard operating procedures). With the right AI support, SOPs can go from dusty docs to living, usable assets—without eating up your week.

Every meaningful project—at work, in school, or in life—eventually runs into a problem that feels stubborn, messy, or overwhelming. This week’s focus is AI and problem-solving: how to use AI as a thinking partner to break down complex challenges, see options more clearly, and move forward with confidence.
Think of AI not as the solver with “the answer,” but as a structured, patient collaborator that helps you do your best thinking.

Rubrics are having a moment—because GenAI is exposing every fuzzy criterion we’ve ever tolerated. This week’s workflow shows how to use GenAI as a rubric debugger: catching ambiguity, improving inter-rater reliability, and tightening validity arguments without turning assessment into a robot uprising.

This week’s focus is all about automating email follow-ups with AI—one of the fastest ways to reclaim time, reduce stress, and keep momentum moving with customers and internal teams. If your inbox feels like a second job, this one’s for you.